Privacy Policy

Last updated: June 13, 2026 · Effective date: June 13, 2026

ZipZap Talk ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what choices you have when you visit zipzaptalk.com, join our waitlist, contact us, or use our upcoming language learning application and related services (collectively, the "Services").

1. Who Is Responsible for Your Data

The data controller for the Services is ZipZap Talk. For privacy-related questions or requests, contact us at contact@zipzaptalk.com or through our contact page.

2. Scope of This Policy

This policy applies to information we collect through our website, waitlist form, email communications, blog pages, customer support channels, and the ZipZap Talk mobile and web applications after launch. It does not apply to third-party websites, apps, or social media platforms that we link to or that link to us. Those services have their own privacy policies.

3. Information We Collect

3.1 Information you provide directly

3.2 Information collected automatically

3.3 Information from third parties

We may receive limited information from analytics providers, hosting partners, authentication services (if you sign in with a third-party account after launch), app stores, or social platforms if you interact with our official profiles or ads. We treat this information in accordance with this policy.

4. How We Use Your Information

We use personal information for the following purposes:

We do not sell your personal information to third parties for their independent marketing purposes.

If you are in the European Economic Area or United Kingdom, we process personal data on one or more of the following legal bases:

You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

6. Waitlist and Email Communications

When you submit your email to join the ZipZap Talk waitlist, we store it securely to notify you about launch progress, beta access, and related product news. Waitlist submissions are processed through our website and may be recorded in a secure spreadsheet or database managed via Google Workspace tools operated under our control.

We collect only the information you submit (typically your email address and a timestamp). We do not require a password or payment details for the waitlist.

You can unsubscribe from promotional emails at any time using the unsubscribe link in any marketing message or by emailing contact@zipzaptalk.com. We may still send essential service or legal notices where permitted.

7. Voice, Chat, Translation, and AI Processing

ZipZap Talk is built around real-time communication. Depending on the features you use, we may process:

Where we offer end-to-end encrypted messaging, message content is encrypted so that only intended participants can read it on supported clients. We may still process limited metadata needed to deliver messages, prevent abuse, and comply with law. Specific encryption scope will be documented in the app at launch.

AI translation and voice features may send audio or text to trusted service providers for processing. We aim to minimize data sent, use secure transmission, and contractually require providers to protect data and use it only to deliver the requested service. AI outputs may be logged temporarily for quality and safety review where necessary.

Do not share highly sensitive personal data (such as health records, financial account numbers, or government ID numbers) in voice rooms or chats. Public and semi-public features are not designed for confidential communications.

8. Cookies and Similar Technologies

Our website may use cookies, local storage, and similar technologies to remember preferences, measure traffic, and improve performance. These may include:

You can control cookies through your browser settings. Blocking certain cookies may affect site functionality. Where required by law, we will request consent before placing non-essential cookies.

9. When We Share Information

We may share personal information in these circumstances:

10. International Data Transfers

ZipZap Talk may process and store information in countries other than where you live, including countries that may have different data protection laws. When we transfer personal data internationally, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms where required by applicable law.

11. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law.

We may retain certain information where necessary to enforce policies, prevent harm, or comply with legal obligations even after a deletion request.

12. Your Privacy Rights

Depending on where you live, you may have the right to:

To exercise these rights, email contact@zipzaptalk.com with enough detail for us to verify your identity and locate your data. We will respond within the timeframe required by applicable law.

California residents may have additional rights under the CCPA/CPRA, including the right to know categories of data collected and to opt out of certain sharing. We do not sell personal information as defined by those laws.

13. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact contact@zipzaptalk.com and we will take steps to delete it.

Users between 13 and 18 should use the Services with parental or guardian consent and supervision, especially in live voice interactions with other users.

14. Security

We implement technical and organizational measures designed to protect personal information, including encryption in transit (HTTPS), access controls, and secure infrastructure practices. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

You play an important role in protecting your account by using a strong password, enabling available security features after launch, and avoiding sharing sensitive information in public conversations.

If we become aware of a data breach that affects your personal information, we will notify you and relevant authorities as required by law.

Our website links to third-party platforms including X (@zipzaptalk), Instagram, and TikTok. Interactions on those platforms are governed by their respective privacy policies. We may see public interactions with our accounts but do not control how those platforms collect or use your data.

16. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the "Last updated" date. For significant changes affecting registered users, we may provide additional notice by email or in-app message where appropriate.

We encourage you to review this page periodically. Continued use of the Services after changes take effect means you accept the updated policy.

17. Contact Us

For privacy questions, requests, or complaints:

Please also read our Terms and Conditions, which govern your use of the Services.